Training & Consulting

ACON Training and Consulting offers a range of programs and initiatives to support employers, service providers and community organisations in:

  • Promoting LGBTI inclusivity and awareness for care and support services
  • Raising LGBTI inclusion and standards of care in the aged care sector
  • Building awareness of HIV and LGBTI communities
  • Preparing your organisation for Rainbow Tick accreditation
  • Supporting employers with LGBTI workplace inclusion through Pride in Diversity

To find out more about our training packages, consultancy services or how we can meet your needs please visit our website:, contact us at or call us on (02) 9206 2140.

LGBTI Inclusion and Awareness (Care and Support Services)

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How inclusive is your organisation?  Are you able to offer safe and inclusive services to your LGBTI clients?

With ongoing changes to LGBTI legislation, policies and customer attitudes many organisations are faced with having to reassess how they operate and train their workforce in order to better serve their clients and remain competitive in the marketplace.

ACON delivers customised training and consultancy packages specifically aimed at LGBTI inclusion and awareness. No matter your starting point or whether it be for senior and operational managers; HR, administrative support, frontline staff; or your volunteer networks – our range of initiatives will support you to work towards best practice and in offering an inclusive environment for your LGBTI clients and staff.

To find out more about our training packages, consultancy services or how we can meet your needs please contact us at or call us on (02) 9206 2140.

LGBTI Aged Care Training


This is a funded program of one day workshops on LGBTI inclusive service delivery in the workplace, for aged care sector workers and organisations providing aged care services. This program is delivered nationally through a variety of organisations across the country at no cost from February 2014 to April 2016 inclusive.

For more information on this or any other training and consulting services please email

HIV Awareness

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For over 30 years ACON has been New South Wales’ leading health promotion organisation specialising in HIV prevention and HIV support for LGBTI people and people living with HIV, engaging through health promotion programs, educational campaigns, research and advocating for rights and inclusion.

The HIV conversation has broadened into the workplace and many organisations are keen to learn more about how they can not only support their staff who may be living with HIV but how they can build awareness among all staff. We offer customised training and consultancy packages specifically aimed at building awareness of HIV, transmission risks, treatment options and how to support those who live with or are affected by HIV.

This essential information is not just for the health care sector but applicable across any sector or industry.

To find out more about our training packages, consultancy services or how we can meet your needs please contact us at or call us on (02) 9206 2140.

Rainbow Tick and HOW2

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The Rainbow Tick is an accreditation consisting of six national standards designed to demonstrate LGBTI inclusive practice and service delivery. Services that receive the Rainbow Tick will have the opportunity to be listed in a national register of LGBTI accredited organisations.

Applicable to any organisation, regardless of industry, the Rainbow Tick is a world first and was developed by Gay and Lesbian Health Victoria (GLHV) in consultation with Quality Innovation Performance (QIP), who are now recognised as the accreditation provider for these standards.

The HOW2 Program, also developed by GLHV, consists of four training workshops run over six months with the goal of supporting organisations to develop and implement LGBTI inclusive practices and to meet each of the six standards of the Rainbow Tick.

To assist you with preparing for Rainbow Tick accreditation, we offer the HOW2 training program and LGBTI-inclusion consulting services to ensure your organisation can demonstrate competency and meet all the required six standards:

  1. Organisational capability
  2. Consumer consultation
  3. LGBTI cultural safety
  4. Disclosure and documentation
  5. Professional development
  6. Access and intake

To find out more about HOW2 training and LGBTI-inclusion consulting services and/or Rainbow Tick accreditation, please contact or call us on (02) 9206 2121.

Other information can also be found by visiting GLHV and HOW2 , GLHV and Rainbow Tick or QIP and Rainbow Tick

LGBTI Workplace Inclusion – Pride In Diversity




Pride in Diversity is Australia’s first and only not-for-profit workplace program designed specifically to assist Australian employers with the inclusion of lesbian, gay, bisexual, transgender and intersex (LGBTI) employees.

As a member-based program, Pride in Diversity works closely with HR, diversity professionals and LGBTI Network Leaders in all aspects of LGBTI inclusion within all sectors of the Australian workforce.

No matter your starting point, we work with your team to understand the importance of LGBTI inclusion and to map out a strategy that will enable you to successfully work towards best practice.

To find out more visit Pride in Diversity, or email