Safety & Inclusion


We’re here to help LGBTI people who have experienced homophobic violence, transphobic violence, or domestic and family violence.

Report An Incident To Police

If it’s an emergency always call Triple Zero (000). If it’s not urgent, call the Police Assistance Line on 131 444. You can also make an anonymous call without giving your name by calling Crime Stoppers on 1800 333 000.

Gay and Lesbian Liaison Officers (GLLOs) are specially trained to address LGBTI issues. For more information on GLLOs, click here.

If you’re not happy with the service you have received from the police, the NSW Police Force has an internal complaints process. For more information please visit: the NSW Police website.

We can help you report an incident to police. For more information, please contact us: Phone | 9206 2000



We provide confidential fee-based short term counselling (up to 12 sessions) for LGBTI people seeking support in relation to their mental health and wellbeing, including for people experiencing homophobic, transphobic and domestic violence.

Volunteer counsellors use a solutions focused model and a range of therapeutic approaches to better equip people to deal with life’s challenges.

Fees for this service are negotiated according to individual circumstances, and priority is given to people on low incomes or with limited options.

Appointments are available at 6pm and at 7pm on Tuesdays and Thursdays.

Unfortunately this service is not suitable for:

  • People assessed to have recent or current risk of suicide
  • People who use violence
  • People with unmanaged or unsupported mental illness or substance use

To access this service, you will need to undergo a brief assessment in person or over the phone.

For more information or to undertake a brief intake assessment, please contact your nearest ACON office or to enquire about making an appointment click here.


Legal Advice

Community Legal Centres (CLC) provide free legal advice, referrals and some representation to people who live and work in their area.

Community Legal Centres NSW: (02) 9212 7333


Safe Place Program

Our Safe Place program allows participating venues to demonstrate that they’re welcoming, supportive and actively engaged with LGBTI communities.

Over 450 venues throughout NSW are involved in the program including shops, cafés, service providers and entertainment venues.

All Safe Places receive a Charter that outlines the principles that underpin the program and form the basis of the application process each Safe Place candidate completes.

If your business, venue or service is interested in participating in the Safe Place Program, please complete the Safe Place Application & checklist

Once you have applied to become a Safe Place, ACON will review your application and make contact.

For more information, please email:

Safe Place Online Map

Find a Safe Place near you:



We’re here to help make the places where our community members  live, work, study and play more inclusive of LGBTI and HIV positive people.

Through our support services, training programs and strategic partnerships, we work with a range of organisations and agencies to help ensure that LGBTI people and people with HIV feel included and supported.


Pride In Diversity


Pride in Diversity is Australia’s first and only not-for-profit workplace program designed specifically to assist Australian employers with the inclusion of LGBTI employees.

As a member-based program, Pride in Diversity works closely with HR, diversity professionals and LGBTI Network Leaders in all aspects of LGBTI inclusion within all sectors of the Australian workforce.

No matter your starting point, we work with your team to understand the importance of LGBTI inclusion and to map out a strategy that will enable you to successfully work towards best practice.

For more information click here to visit the Pride in Diversity website, or email:


Australian Workplace Equality Index


The Australian Workplace Equality Index (AWEI) is the definitive national benchmark on LGBTI workplace inclusion and comprises the largest and only national employee survey designed to gauge the overall impact of inclusion initiatives on organisational culture as well as identifying and non-identifying employees.

The Index drives best practice in Australia and sets a comparative benchmark for Australian employers across all sectors.

The AWEI is a free offering and organisations do not need to be a member of Pride in Diversity to participate.

For more information click here to visit the Pride in Diversity website, or email:


Pride In Practice Conference


Pride In Practice is the only national conference dedicated to LGBTI workplace inclusion. Run over three days, it incorporates various streams of LGBTI workplace awareness and inclusivity.

Hear from industry experts on best practice and gain insight into the award winning initiatives of the Top 20 Employers and network with industry peers.

For more information click here to visit the Pride in Diversity website, or email:

More info:

Tel: (02) 9206 2136
Fax: (02) 9206 2002


Schools & Universities

We’re a key partner of Safe Schools Australia which aims to make schools in NSW more supportive of LGBTI students.

Through our Pride In Diversity program, we help universities make their campuses more responsive to the needs of LGBTI students.


Health Care & Aged Care Facilities

We provide a range of training courses to help health care and aged care service providers make their services more responsive to the needs of LGBTI clients.

LGBTI Aged Care Training


This is a funded program of one day workshops on LGBTI inclusive service delivery in the workplace for aged care sector workers and organisations providing aged care services.

This program is delivered nationally through a variety of organisations across the country at no cost from February 2014 to April 2016 inclusive. To register click here.

We also offer tailored training solutions, for more information please email:


Sporting Clubs

We’re a key supporter of the Anti-Homophobia Framework for Australian Sporting Codes.