Safety & Inclusion


We’re here to help LGBTI people who have experienced prejudice related violence and harassment by providing a range of support services.

Report An Incident

policeIf it’s an emergency always call Triple Zero (000). If it’s not urgent, call the Police Assistance Line on 131 444. You can also make an anonymous call without giving your name by calling Crime Stoppers on 1800 333 000.

Domestic Violence Liaison officers (DVLOs) have special training in working with people who are experiencing domestic and family violence. Most police stations have a DVLO. For more information click here.

Gay and Lesbian Liaison Officers (GLLOs) are specially trained to address LGBTI issues. For more information on GLLOs, click here.

If you’re not happy with the service you have received from the police, the NSW Police Force has an internal complaints process. For more information please visit the NSW Police website.

We can help you report an incident to police. For more information, please contact your nearest ACON office.


Fair Play


Fair Play is an LGBTIQ community initiative to help party-goers understand their legal rights and how to keep safe during the Mardi Gras Festival. It’s a partnership project by the Inner City Legal Centre, Mardi Gras and ACON to provide accurate legal resources and education to the LGBTIQ community.

Fair Play is committed to respecting human rights through the principles of harm reduction and is interested in your safety, along with providing you with as much information as possible.

The Fair Players are a team of specially trained volunteers who are on site at key Mardi Gras events to share legal and safety information,  monitor the operations of police and provide support to people who have been searched or questioned by police.

For more information about Fair Play, please visit

To sign up and volunteer as a Fair Player, you can visit

LGBTI Counselling and Support


We provide confidential fee-based short term counselling (up to 12 sessions) for LGBTI people seeking support in relation to their mental health and wellbeing. Volunteer counsellors use a solutions focused model and a range of therapeutic approaches to better equip people to deal with life’s challenges.

Fees for this service are negotiated according to individual circumstances, and priority is given to people on low incomes or with limited options.

LGBTI counselling in Sydney is available Tues and Thurs evenings. For appointment options in regional NSW please contact the relevant office.

Unfortunately this service is not suitable for:

  • People who use violence
  • People with unmanaged or unsupported mental illness or substance use

To access this service, you will need to undergo a brief assessment in person or over the phone.

For more information or to undertake a brief assessment please contact your nearest ACON office or submit an enquiry.


If you are experiencing prejudice related violence or harassment here are some options for counselling and support:

  • ACON provides counselling as well as social work support to help people resolve complex or ongoing violence and harassment matters. Call 9206 2000 to make an appointment.
  • QLife provides anonymous and free LGBTI peer support and referral for people wanting to talk about sexuality, identity, gender, bodies, feelings or relationships. For more information click here.
  • ICLC can provide legal support such as assistance with preparing an Apprehended Personal Violence Order. For more information click here.
  • Lifeline provides 24 hour crisis support and suicide prevention services to all Australians experiencing a personal crisis. For more information click here.

Legal Advice

clcCommunity Legal Centres (CLC) provide free legal advice, referrals and some representation to people who live and work in their area.

Community Legal Centres NSW: (02) 9212 7333


Inner City Legal Centre (ICLC) provides a state-wide specialist free legal advice service for anyone who identifies as LGBTIQ throughout NSW.

(02) 9332 1966

Historical Violence Project

NSW Parliamentary Inquiry into Gay and Transgender Hates Crimes Between 1970 and 2010

The NSW Legislative Council’s Standing Committee on Social Issues has commenced an inquiry into institutional responses to hate crimes committed against members of the LGBTI community in NSW between 1970 and 2010. The inquiry will look into the criminal justice system and whether there were any impediments that impacted the protection of LGBTIQ people in NSW and the delivery of justice to victims of LGBTIQ hate crimes and their families. It will also examine how past impediments have been addressed by current policies and practices. In addition, the inquiry will also investigate the role of the gay panic defence in the culture of LGBTIQ hate crimes during this period, and the extent of its impact in the delivery of justice and the treatment of gay men during criminal investigations and court proceedings.

To find out more about the inquiry, including details about the terms of reference and making a submission, click here.


In Pursuit of Truth and Justice: Documenting Gay and Transgender Prejudice Killings in NSW in the Late 20th Century (2018)

In May 2018, ACON launched a report into historical crimes against gay men and trans women in NSW that sought to deliver justice for victims and survivors, and aid the ongoing healing process for loved ones and members of the LGBTI community who continue to be impacted today. The report – In Pursuit of Truth and Justice: Documenting Gay and Transgender Prejudice Killings in NSW in the Late 20th Century – shines a light on the suspected anti-gay homicides that occurred in NSW from the 1970s and 1990s and presents a series of recommendations aimed at achieving justice and healing for victims and survivors, enhancing current responses to hate crimes and strengthening ongoing efforts in violence prevention.

Click here to view/download the report

Click here to view the press release


VIDEO: Healing Historical Violence

Bondi Memorial Project

In May 2016, Waverley Council passed a motion to allow ACON to fund and develop a public artwork in Bondi to remember survivors and people lost to historical prejudice-related violence. The memorial aims to help heal the trauma these terrible events have caused for the families and friends of the victims as well as the LGBTI community. The memorial will also serve as a reminder of the importance of valuing and celebrating diversity in our community.

Find out more at



We’re here to help make the places where our community members  live, work, study and play more inclusive of LGBTI people and people with HIV.

Through our support services, training programs and strategic partnerships, we work with a range of organisations and agencies to help ensure that LGBTI people and people with HIV feel included and supported.

IDAHOBIT 2019 Community Grants

Thursday 17 May is International Day Against Homophobia, Biphobia and Transphobia. The international theme for IDAHOBIT 2019 is Justice and Protection for All.

ACON is providing 8 small grants of $650 to support individuals or community groups to hold an event to increase awareness of IDAHOBIT and demonstrate the theme in your local community.

For more information contact Michael via

Please complete the form below for an IDAHOBIT 2019 Community Grant or you can apply here.

A Grant Application Guide and more info is available by clicking here.

Welcome Here Project

ACON’s popular Safe Place Project was reviewed in 2017 and updated in 2018 to the Welcome Here Project.

The Safe Place Project started in 1992 in response to high levels of street based violence directed at Lesbian, Gay, Bi, Trans, Intersex and Queer (LGBTIQ) people. Local businesses signed up to become a ‘Safe Pace’ by putting a sticker in their shop front to let LGBTIQ community members know they could seek refuge if they were under the threat of violence.

In light of the changing trends in LGBTIQ violence the focus of the project has been shifted from ‘safety’ to creating ‘welcoming’ and inclusive places.

To find out more and apply click here.


Welcome Here Online Map

Find a Welcome Here near you:

LGBTIQ Diversity Days

ACON proudly celebrates and supports sexuality and gender diversity.

The LGBTIQ Diversity Days Project is all about celebrating and honouring LGBTIQ days of significance and we invite you to join the party!

The goal is to get as many people as possible taking action on each of the ‘Diversity Days’ and increasing visibility of LGBTIQ diversity.

Celebrating diversity contributes to the creation of inclusive and safe communities.

Please click here to find out about the Project, how you can join in, and to download free promotional resources.


Sign Up

Want to get a reminder of upcoming Diversity Days? Sign up here.

Workplace Inclusion


Pride in Diversity is Australia’s first and only not-for-profit workplace program designed specifically to assist Australian employers with the inclusion of LGBTI employees.

As a member-based program, Pride in Diversity works closely with HR, diversity professionals and LGBTI Network Leaders in all aspects of LGBTI inclusion within all sectors of the Australian workforce.

No matter your starting point, we work with your team to understand the importance of LGBTI inclusion and to map out a strategy that will enable you to successfully work towards best practice.


Australian Workplace Equality Index


The Australian Workplace Equality Index (AWEI) is the definitive national benchmark on LGBTI workplace inclusion and comprises the largest and only national employee survey designed to gauge the overall impact of inclusion initiatives on organisational culture as well as identifying and non-identifying employees.

The Index drives best practice in Australia and sets a comparative benchmark for Australian employers across all sectors.

The AWEI is a free offering and organisations do not need to be a member of Pride in Diversity to participate.

For more information click here to visit the Pride in Diversity website, or


Pride In Practice Conference


Pride In Practice is the only national conference dedicated to LGBTI workplace inclusion. Run over three days, it incorporates various streams of LGBTI workplace awareness and inclusivity.

Hear from industry experts on best practice and gain insight into the award winning initiatives of the Top 20 Employers and network with industry peers.

For more information click here to visit the Pride in Diversity website, or

More info:

Tel: (02) 9206 2136
Fax: (02) 9206 2002

Health and Wellbeing Service Inclusion

Pride in Health + Wellbeing is a national membership program that provides year-round support in the provision of LGBTI inclusive services for those working within the health and wellbeing sector. Consider us your partners, your subject-matter experts that you can call on, build a relationship with and rely on for expert advice, training and help.

Sporting Organisations

Pride in Sport is the only sporting inclusion program specifically designed to assist National and State sporting organisations and clubs with the inclusion of LGBTIQ employees, players, coaches, volunteers and spectators. The world-first Pride in Sport Index (PSI) benchmarks and assesses the inclusion of LGBTIQ people across all sporting contexts.

We’re also a key supporter of the Anti-Homophobia Framework for Australian Sporting Codes.

Pride Training

Pride Training provides learning and development programs to assist health and community organisations increase their knowledge of LGBTI people, communities and health issues. Our learning and development offerings use a variety of activities, media and training resources to engage with participants. Specialising in co-design with community members we aim to address the unique needs of our communities with lived experiences.