How To Apply

How To Apply

1. Download and follow the instructions within the relevant job pack.
2. Download and complete the ACON Employment Application Form
3. Create a Cover Letter outlining how you meet the Selection Criteria as outlined in the job pack. Tell us how your skills and experience relate to the requirements of this role and how you’d use them to excel in this job. You should use statements with examples that clearly demonstrate your competency in a particular area.
4. Update your Resume (CV) with the latest information, certifications and employment history. Tell us about your current and previous employment experience and your education. Be sure to include your preferred name, contact details and preferred pronouns.
5. Email your complete application with these three documents in MS-Word or PDF format to: vacancy@acon.org.au

Application Checklist

Application Checklist

Before you submit your application, ensure you have the following:

• Completed ACON Employment Application form – ensuring that all questions are answered
• Cover Letter document outlining how you meet the Selection Criteria – as outlined in the Position Description.
• Resume (CV) document with your the latest information, certifications, and employment history.

Downloads

Downloads

ACON Employment Application Form

ACON Enterprise Agreement

Team Leader Client Services – Northern Rivers

Do you want to lead a team and help improve mental health outcomes for regional LGBTQ+ communities?

• ACON Health provides services to people living with (PLHIV), affected by or at risk of HIV, and to sexuality and gender diverse people in NSW that are aged 18 or over.
• ACON’s regional services are responsible for the delivery of ACON’s programs and services in regional NSW, with a focus on Health Promotion, Mental Health Services, and Needle Syringe Program operations and Harm Reduction.
• We are looking for an experienced Team Leader and Counsellor to manage our Client Services team and provide Counselling and Care Coordination to clients.

What’s Services does the Client Services Team provide?

The ACON Northern Rivers Client Services Team is a small team of 3-4 staff who cover the region from Tweed Heads to Port Macquarie and provide:

• Up to 12 free one-hour counselling sessions over a period of up to 6 months, with no MBS mental health treatment plans required. Counselling is provided with a short-term solution focused framework where clients are encouraged to identify 1-3 goals.
• Care coordination of up to 6 months, depending on needs, to help people; access relevant healthcare and support services, increase their ability to manage their care and reduce social isolation.

Both of these services are offered via telehealth or from the ACON Northern Rivers office.

Ok, so what’s the role?

The main responsibilities are:

• The line supervision and support of ACON’s funded counselling services, and care coordination team to ensure the highest quality counselling support to PLHIV, and to sexuality and gender diverse people.
• Supporting ACON’s Pride Counselling service, a fee-for-service counselling program that provides service through Medicare and as a specialist Employee Assistance Program where applicable.
• Managing a counselling/care coordination caseload using a short-term, solution-focused counselling approach to clients presenting with a range of mental health needs relating to HIV, gender and sexuality, mental health and substance support as well as ageing and domestic and family violence.

Who are we looking for someone with:

• Tertiary qualifications and registration with the relevant professional body in psychology, social work or occupational therapy.
• Minimum of five years’ experience in mental health service delivery, preferably within the context of LGBTQ+ mental health, suicide prevention, trans mental health, domestic and family violence and/or substance support.
• Demonstrated experience in leadership, including building strong team cultures, managing clinical risks, and line supervising teams in a multi-disciplinary environment.
• Demonstrated skills in a number of the following short-term solution-focused interventions; Cognitive Behavioural Therapy, Solutions Focused Brief Therapy, Acceptance and Commitment Therapy, Motivational Interviewing and Positive Behavioural approaches.
• Understanding of and commitment to ACON’s communities, particularly people living with or affected by HIV.

What else can we tell you?

ACON provides a colourful, nurturing, and fun workplace. Our employees and volunteers are the foundation for our ongoing effectiveness and for our capacity to deliver innovative community engagement and health promotion programs and initiatives for our communities.

To support the successful candidate in their new role at ACON we offer:

• Flexible working arrangements.
• Generous learning and development opportunities.
• Potential for tailored mentoring opportunities.
• Supportive working environment with a knowledgeable and friendly team.

What’s the remuneration and working details?

Salary:                 $106,723 (Gross per-annum, PLUS Superannuation and Leave Loading).

Location:            ACON’s Northern Rivers Office situated in Lismore.

Hours:                Permanent Full-Time (70 hours per fortnight), ongoing contract.

We offer flexible working arrangements and a generous array of entitlements often above the National Employment Standards (NES) including:

• Salary Packaging up to $30,000 gross up value (i.e., currently up to $15,899 tax free).
• Generous pro-rata leave entitlements – including up to an extra week of paid leave for full time employees to be taken during our Christmas and New Year’s shutdown period.
• Employee Assistance Program (EAP) – access to a comprehensive counselling service free to employees.

How can I find out more details and apply?

If this sounds like you, we invite you to apply to join our team and help us make a meaningful impact on the lives of those we serve. By joining us, you will be part of a mission to create a healthier and more inclusive community.

We’d love someone who has experience already in this area but people at all levels of experience are absolutely welcome to apply. We highly encourage Aboriginal and Torres Strait Islander people, people who are trans and gender diverse, people from CALD backgrounds, people with disabilities, and people of all genders to apply.

For more information on the role, please contact Brad Bower, Regional Manager Northern Rivers, via email at bbower@acon.org.au or (02) 6622 1555.

All applications must include:

1. Your completed ACON Employment Application Form – with all the details filled in where requested;
2. Your Cover Letter outlining how you meet the Selection Criteria (max. 3 pages); and
3. Your Resume (max. 3 pages).

DOWNLOAD: Job Pack – Team Leader Client Services – Northern Rivers

Applications close: Sunday 26th May 2024

We are grounded in the belief that diversity is our strength, our differentiator, and at the core of who we are and what we do. As part of our commitment to inclusion, we encourage applications from people living with HIV, Aboriginal and Torres Strait Islander people and LGBTQ people from culturally, linguistically and ethnically diverse, migrant and refugee backgrounds, and LGBTQ people of colour.

Director, Client Services (Gadigal Sydney)

Looking to further your career promoting the health and wellbeing of the LGBTQ+ community?

Can you deliver sustainable & equitable services that make a meaningful difference to clients?

• We are on the lookout for an exceptional person to join ACON’s Senior Leadership Team (SLT) led by the CEO to lead the Client Services Team to deliver therapeutic individual and group support to people living with or affected by HIV and people of diverse genders and sexualities (LGBTQ+ people).

What’s Client Services Team you say?

The team currently comprises:

• Government-funded services including specialist sexual, domestic and family violence support, HIV and LGBTQ+ counselling, trans mental health, substance support, and suicide prevention and aftercare. Delivered by a multi-disciplinary team of Psychologists, Social Workers, Counsellors and Peer Workers across Intake, Care Coordination, Counselling, Peer Work and Aging Support Services teams.
• Pride Counselling Programs – ACON’s fee-for-service social enterprise counselling model offering counselling to individuals and employees of Pride EAP member organisations, and secondary consults through Pride Supervision.

Ok, so what’s the role?

The Director, Client Services (Gadigal Sydney) provides strategic and operational oversight and responsibility for clinical governance and quality assurance of clinical and non-clinical models of care, strategic planning and prioritisation, growth, people management, stakeholder engagement, and risk and financial management in the Client Services Division. You will:

• Work closely with the CEO, Deputy CEO, Directors, Managers, Team Leaders, staff and stakeholders to ensure ACON’s programs and services are sustainable, equitable and make a meaningful difference to ACON’s communities.
• Provide strategic, program and quality leadership in developing, advocating for and implementing ACON’s Strategic and Business Plans, Reconciliation Action Plan, Multicultural Engagement Plan and the Blueprint for Improving the Health & Wellbeing of the Trans & Gender Diverse Community in NSW.
• Support, mentor and develop unit Managers and Team Leaders, and contribute to the ongoing development of ACON managers.
• Lead the development, delivery and evaluation of ACON’s Gadigal Sydney Client Services, ensuring high quality, inclusive, affirming and safe services for all community members.
• Identify and act on opportunities for new funding and growth of services to ensure ACON continues to meet the needs of the community.
• Lead the ongoing development, implementation and evaluation of a Quality Safety and Care Framework that ensures ACON’s Client Services maintain high quality, inclusive, affirming and safe service delivery for our clients.
• Oversee the Client Services teams use of electronic client records data bases, including monitoring and analysing data, undertaking annual clinical audits, and leading all project deliverables and production of reports as required, including quarterly, progress and ad hoc reports required for funding bodies, the Senior Leadership Team and the Board.
• Continually build and enhance partnerships with internal and external stakeholders to ensure effective, collaborative and evidence-based program and service responses.

Who are we looking for?

• Someone eager to help our community, with professional qualifications in Social Work or Psychology, and full membership of the relevant professional association (e.g. AHPRA, PACFA, AASW).
• An experienced leader with a minimum of 5-years Psychology/Social Work experience working in community-based support services (e.g. mental health, AOD, peer work, domestic and family violence).
• A person with demonstrated senior management experience in community-based organisations, including managing multiple funding agreements, project management, change management and human resource management, and the ability to effectively lead and build high performing teams.
• Someone with a demonstrated ability to lead the development, implementation and evaluation of a Quality, Safety and Care Governance Framework.
• A driven achiever with a demonstrated understanding of the NGO funding environment in NSW and Australia and success in establishing new funding streams and new models of care to expand the reach of service delivery.
• A great collaborator who demonstrates the ability to build effective partnerships with internal and external stakeholders (government and non-government) and a sound understanding of the workings of Commonwealth, State/Territory and Local governments, and the health sector.
• Someone with a detailed understanding of, and commitment to, ACON’s communities and strategic plan.

What else can we tell you?

ACON provides a colourful, nurturing, and fun workplace. Our employees and volunteers are the foundation for our ongoing effectiveness and for our capacity to deliver innovative community engagement and health promotion programs and initiatives for our communities.

To support the successful candidate in their new role at ACON we offer:

• Flexible working arrangements.
• Generous learning and development opportunities.
• Potential for tailored mentoring opportunities.
• Supportive working environment with a knowledgeable and friendly team.

We offer flexible working arrangements and a generous array of entitlements often above the National Employment Standards (NES) including:

• Salary Packaging up to $35,000 gross up value (i.e., currently up to $15,900 Expenses + $2,650 Meals, tax free).
• Generous pro-rata leave entitlements – including up to an extra week of paid leave for full time employees to be taken during our Christmas and New Year’s shutdown period.
• Employee Assistance Program (EAP) – access to a comprehensive counselling service free to employees.

How can I find out more details and apply?

If this sounds like you, we invite you to apply to join our team and help us make a meaningful impact on the lives of those we serve. By joining us, you will be part of a mission to create a healthier and more inclusive community.

We’d love someone who has experience already in this area but people at all levels of experience are absolutely welcome to apply. We highly encourage Aboriginal and Torres Strait Islander people, people from CALD backgrounds, people with disabilities, and people of all genders to apply.

For more information on the role, please contact Scott Blakeman, Manager – People & Culture, via email at sblakeman@acon.org.au or (02) 9206 2090.

All applications must include:

1. Your completed ACON Employment Application Form – with all the details filled in where requested;
2. Your Cover Letter outlining how you meet the Selection Criteria; and
3. Your Resume.

DOWNLOAD: Job Pack – Director, Client Services (Gadigal Sydney)

Applications close: Sunday 2nd June 2024

We are grounded in the belief that diversity is our strength, our differentiator, and at the core of who we are and what we do. As part of our commitment to inclusion, we encourage applications from people living with HIV, Aboriginal and Torres Strait Islander people and LGBTQ people from culturally, linguistically and ethnically diverse, migrant and refugee backgrounds, and LGBTQ people of colour.

Care Coordinator / Counsellor (Gadigal Sydney)

Our client services team provides a range of counselling, care coordination, peer support and home-based care services designed to improve the health and wellbeing of our communities.  

• We’re looking for an experienced Counsellor/Care Coordinator to join our multi-disciplinary team and help shape the ongoing development of our support services.

What’s Care Coordination service?

ACON’s Care Coordination service operate from our Surry hills office, providing Care Coordination and counselling services to LGBTQ+ people presenting with a range of practical issues, including but not limited to issues related to, gender and/or sexuality, mental health, substance support, ageing, housing, and living with HIV.

Ok, so what’s the role?

The Care Coordinator/Counsellor Role is essentially a combination of case management and brief counselling to support people with diverse sexualities and genders to live their healthiest lives. The service is only for LGBTQ+ and/or people living with HIV and recognises the unique issues that the LGBTQ+ community faces when accessing services and navigating accessing practical support. You will:

• Maintain a caseload of LGBTQ+ clients presenting with multiple and complex needs to develop care plans, navigate health, medical and community services, support applications and advocacy for housing/Centrelink/NDIS and facilitate the development of self-management skills.
• Collaborate with clients, other services, supervisors and managers to manage and mitigate risk when working with clients experiencing mental health, housing or other crisis.

Who are we looking for?

• Someone who understands ACON’s communities and the unique complexities of working with LGBTQ+ clients to support their practical support needs.
• Someone with experience in care coordination and counselling to support people to live their healthiest lives.
• Somone with real enthusiasm for working with LGBTQ+ adults and can bring energy along with an organised, collaborative working style to the role.

What else can we tell you?

ACON provides a colourful, nurturing, and fun workplace. Our employees and volunteers are the foundation for our ongoing effectiveness and for our capacity to deliver innovative community engagement and health promotion programs and initiatives for our communities.

To support the successful candidate in their new role at ACON we offer:

• Flexible working arrangements.
• Generous learning and development opportunities.
• Potential for tailored mentoring opportunities.
• Supportive working environment with a knowledgeable and friendly team.

You will be part of the Community Health team which delivers Care Coordination, counselling, substance support counselling, peer mental health support, trans mental health, and trans peer support across NSW. It’s an energetic team of people with a dedicated focus on improving the lives of LGBTQ+ people.

What’s the remuneration and working details?

Salary:                 $70,976.80 to $72,789.60 (Gross FTE per-annum, PLUS Superannuation and Leave Loading) – commensurate with skills, qualifications, and experience.

Location:            ACON’s Surry Hills (Sydney) Office, with some flexible working from home arrangements possible.

Hours:                Part time (56 hours per fortnight) on a 2-year fixed term contract with possibility of extension

We offer flexible working arrangements and a generous array of entitlements often above the National Employment Standards (NES) including:

• Salary Packaging up to $30,000 gross up value (i.e., currently up to $15,899 tax free).
• Generous pro-rata leave entitlements – including up to an extra week of paid leave for full time employees to be taken during our Christmas and New Year’s shutdown period.
• Employee Assistance Program (EAP) – access to a comprehensive counselling service free to employees.

How can I find out more details and apply?

If this sounds like you, we invite you to apply to join our team and help us make a meaningful impact on the lives of those we serve. By joining us, you will be part of a mission to create a healthier and more inclusive community.

We’d love someone who has experience already in this area but people at all levels of experience are absolutely welcome to apply. We highly encourage Aboriginal and Torres Strait Islander people, people from CALD backgrounds, people with disabilities, and people of all genders to apply.

For more information on the role, please contact Lila Rhodes, Team Leader of Care Coordination, via email at lrhodes@acon.org.au or (02) 9206 2000.

All applications must include:

1. Your completed ACON Employment Application Form – with all the details filled in where requested;
2. Your Cover Letter outlining how you meet the Selection Criteria (max. 3 pages); and
3. Your Resume (max. 3 pages).

DOWNLOAD: Job Pack – Care Coordinator / Counsellor (Gadigal Sydney)

Applications close: Sunday 16 June 2024

We are grounded in the belief that diversity is our strength, our differentiator, and at the core of who we are and what we do. As part of our commitment to inclusion, we encourage applications from people living with HIV, Aboriginal and Torres Strait Islander people and LGBTQ people from culturally, linguistically and ethnically diverse, migrant and refugee backgrounds, and LGBTQ people of colour.

Community Health Promotion Officer – Testing Services

ACON is offering an exciting opportunity for a dynamic and inspired individual to join the health promotion team in our a[TEST] Sydney service.

• Work to help gay, bi+ and queer men stay safe.
• Join a diverse & passionate team working hard to help men make informed decisions on their sexual health.

What’s ACON Testing Services you say?

Working with our partners, a[TEST] provides rapid HIV testing, sexual health screening and health promotion to gay, bi+ and queer men. As part of a diverse and multidisciplinary team of health promotion professionals you’ll provide peer and community-based rapid HIV testing and other testing services.

Ok, so what’s the role?

As a Community Health Promotion Officer – Testing Services your role is to plan and deliver health promotion and community development responses to meet the testing needs of gay men and other men who have sex with men in NSW. This includes the provision of rapid HIV testing through the a[TEST] services as well other testing activities that the organisation supports. This role also delivers health promotion to community on HIV combination prevention strategies including condoms, PrEP, PEP, and undetectable viral load. You will:

• Explain, administer, read & provide results of rapid HIV tests to gay men and other same sex attracted men.
• Provide community health promotion on HIV combination prevention strategies.
• Assist with the coordinating, staffing, planning, scheduling and supporting all a[TEST] activities, including delivery and collection of materials, rostering of staff, and client communications.
• Assess, develop and market testing services that meet prevention goals and the needs of gay men.
• Liaise with partner bodies to ensure leading practice clinical delivery of community-based HIV & STI testing.
• Continually build and enhance partnerships with agencies and external service providers to ensure effective responses to community issues.

Who are we looking for?

Someone with:

• Demonstrated understanding of the sexual and other health issues and information needs of gay and same sex attracted men and the ability to discuss these topics with diverse groups of gay men.
• A well-developed understanding of HIV prevention strategies relevant to gay, bi and queer men in NSW; as well as demonstrated experience with peer based education, client service delivery and/or experience in a training or workshop environments.
• Understanding of the needs of, and commitment to ACON’s communities, particularly people living with HIV and demonstrated knowledge of health promotion and community development processes; as well as a minimum of two years relevant work experience in a similar role.
• Good networking and communication skills, including written and verbal presentation skills, and the capacity to cooperate with stakeholders; as well as demonstrated organisational skills and ability to meet deadlines, and to work individually as part of a team.
• Ability to work varied hours from week-to-week, including evenings and weekends on an ongoing basis.
• Applicants must provide evidence of Covid 19, MMR, Hep-A, Hep-B and other vaccinations required to perform the role and work in this clinical setting, including a TB assessment.

What else can we tell you?

ACON provides a colourful, nurturing, and fun workplace. Our employees and volunteers are the foundation for our ongoing effectiveness and for our capacity to deliver innovative community engagement and health promotion programs and initiatives for our communities.

To support the successful candidate in their new role at ACON we offer:

• Generous learning and development opportunities.
• Potential for tailored mentoring opportunities.
• Supportive working environment with a knowledgeable and friendly team.

What’s the remuneration and working details?

Salary:                 $72,000 to $75,000 (Gross per-annum, PLUS Superannuation and Leave Loading) – commensurate with skills, qualifications, and experience.

Location:            ACON’s Gadigal / Sydney Office, and numerous clinical sites in the inner city.

Hours:                Permanent, Full-Time (70 hours per fortnight) on an ongoing contract.

The role may also require working evenings up until 8pm, at least weekly, and some Saturdays.

We offer a generous array of entitlements often above the National Employment Standards (NES) including:

• Salary Packaging up to $35,000 gross up value (i.e., currently up to $15,900 Expenses + $2,650 Meals, tax free).
• Generous pro-rata leave entitlements – including up to an extra week of paid leave for full time employees to be taken during our Christmas and New Year’s shutdown period.
• Employee Assistance Program (EAP) – access to a comprehensive counselling service free to employees.

How can I find out more details and apply?

If this sounds like you, we invite you to apply to join our team and help us make a meaningful impact on the lives of those we serve. By joining us, you will be part of a mission to create a healthier and more inclusive community.

We’d love someone who has experience already in this area but people at all levels of experience are absolutely welcome to apply. We highly encourage Aboriginal and Torres Strait Islander people, people from CALD backgrounds, people with disabilities, and people of all genders to apply.

For more information on the role, please contact Troy Sinkovic, Operations Manager – Testing Services, at, via email at sinkovic@acon.org.au  or (02) 9206 2000.

All applications must include:

1. Your completed ACON Employment Application Form – with all the details filled in where requested;
2. Your Cover Letter outlining how you meet the Selection Criteria (max. 3 pages); and
3. Your Resume (max. 4 pages)

DOWNLOAD: Job Pack – Community Health Promotion Officer – Testing Services

Applications close: Sunday 16 June 2024

We are grounded in the belief that diversity is our strength, our differentiator, and at the core of who we are and what we do. As part of our commitment to inclusion, we encourage applications from people living with HIV, Aboriginal and Torres Strait Islander people and LGBTQ people from culturally, linguistically and ethnically diverse, migrant and refugee backgrounds, and LGBTQ people of colour.