
Your NDIS application was successful – What next?
Preparing for your planning meeting
“Learn to think beyond the money you think you’ll need, think yes I’ve got these impairments so I’ll need these supports to live out my dreams. Think about what are the most important things that I want to work on in my life right now” – Cath (she/her), Cath is blind.
Once you are approved to use the NDIS, you become what is called a participant.
- When you become an NDIS participant, you will be put on a plan. Usually a plan lasts for the next 12 months after it has been approved.
- What goes in your plan will be worked out between you and your plan manager during a planning meeting.
- The NDIS aims to help you meet your goals. What are the things you would like to achieve in the next 12 months, and what equipment and/or supports can help you to achieve them? These supports could be specific support to assist you in achieving your goals, or assistance with the tasks of daily living so that you can focus on what’s important to you.
“When I first accessed the NDIS I didn’t realise how many ways I could use that funding. I was just like, ‘I need a wheelchair’. Having my NDIS plan and learning how to use it has meant that I could find supports I didn’t even know I needed. – Robin (they/them), is a multiply disabled wheelchair user.
“My funding covers support I might need as a person who’s blind. This includes software on my computer that means I have access to the screen, it reads out to me in speech what’s on the screen. I also have a braille computer. If I need help learning new places, like moving to a new house, I do work with orientation and mobility instructors.” – Cath (she/her), Cath is blind.
“I have someone who helps around the house, with odd jobs, the dishes, but he also helps me with my uni work and computer stuff, goes shopping with me – all those things might not seem like a lot, but they’re foundational for me to go on and do other things.” – Debbie (she/her) lives with a psychosocial disability.
Executive Officer
We are on the lookout for someone to join our Exec Support Team and play a vital role in coordinating executive priorities across ACON and Kaleido Health Centre
- Gadigal land (Surry Hills) based.
- Generous conditions and entitlements above NES.
What’s the Executive Support Team you say?
The Office of the CEO supports the CEO and senior management in the leadership of ACON and Kaleido Health Centre. The team consists of an Executive Officer and Executive Assistant.
Together, the team works to respond to competing demands on the time of the CEO and senior leaders by solving problems and coordinating responses across the organisation – so that ACON works as an integrated organisation.
The team supports the CEO to maintain strong working relationships with internal and external stakeholders by managing clear communication and preparing high quality information and analysis to support decision making. The team supports collaboration across the organisation and works proactively to set meeting agendas and prepare documents and materials.
Ok, so what’s the role?
The Executive Officer provides strategic support to the Chief Executive Officer of ACON. The ACON CEO is also the CEO of the Kaleido Health Centre. This role supports the CEO in both roles. The Executive Officer coordinates executive priorities, supports senior management meetings and other decision-making processes, and resources external stakeholder management. The position will coordinate strategic governance of the ACON and Kaleido Boards. In the role, you will:
- Support the ACON and Kaleido Boards, including writing and preparing meeting papers and meeting corporate regulations. This role may perform the statutory duties of a Company Secretary for both entities. Lead and coordinate problem solving on issues as requested by the CEO, in collaboration with senior leaders.
- Assist in managing and setting priorities within the CEOs workflow, including responding to correspondence, drafting briefing papers and maintaining forward agendas, ensuring timely and accurate delivery.
- Research and prepare strategic advice, internal communications and other material for the CEO.
- Undertake research and analysis across a broad range of issues to brief the CEO and senior leaders on strategic, operational, and sector-wide issues.
- Coordinate agendas for forums, workshops, and presentations that support ACON leadership and external visibility.
- Lead collaborative processes and/or projects with internal teams and external stakeholders, maintaining strong partnerships that advance organisational objectives.
- Maintain accurate records of activities and prepare high-quality reports for the CEO and Board.
- Contribute to the strategic planning processes and implement assigned activities from ACON’s key strategic plans.
Who are we looking for?
- Someone experienced in providing high-level support to executive leaders, including strong organisational skills.
- A person with a great understanding of effective governance as it applies to supporting Boards and decision making bodies.
- Someone with proven sound judgement and the ability to maintain effective relationships with diverse stakeholders.
- A person with excellent written and verbal communication skills, including the ability to prepare reports and briefing materials.
- Someone who can analyse issues and lead collaborative problem solving processes.
What else can we tell you?
ACON provides a colourful, nurturing, and fun workplace. Our employees and volunteers are the foundation for our ongoing effectiveness and for our capacity to deliver innovative community engagement and health promotion programs and initiatives for our communities.
To support the successful candidate in their new role at ACON we offer:
- Flexible working arrangements.
- Generous learning and development opportunities.
- Potential for tailored mentoring opportunities.
- Supportive working environment with a knowledgeable and friendly team.
What’s the remuneration and working details?
Salary: $103,953 (Gross Annual Salary, PLUS Superannuation and Leave Loading).
Location: ACON’s Gadigal land (Surry Hills) Office.
Hours: Full-Time (70 hours per fortnight) on a 2-year fixed term contract (with the possibility of extension>>).
We offer flexible working arrangements and a generous array of benefits and entitlements often above the National Employment Standards (NES) including:
- Salary Packaging up to $35,000 gross up value (i.e., currently up to $15,900 Expenses + $2,650 Meals, tax free).
- Generous pro-rata leave entitlements – including up to an extra week of paid leave for full time employees to be taken during our Christmas and New Year’s shutdown period.
- Employee Assistance Program (EAP) – access to a comprehensive counselling service free to employees.
How can I find out more details and apply?
If this sounds like you, we invite you to apply to join our team and help us make a meaningful impact on the lives of those we serve. By joining us, you will be part of a mission to create a healthier and more inclusive community.
We’d love someone who has experience already in this area but people at all levels of experience are absolutely welcome to apply. We highly encourage Aboriginal and Torres Strait Islander people, people from CALD backgrounds, people with disabilities, and people of all genders to apply.
For more information on the role, please contact Alex Ehmcke-Kennedy, Manager, People and Culture, via email at aehmcke-kennedy@acon.org.au or (02) 9206 2000.
Your ONLINE APPLICATION must include:
- Your completed ACON Employment Application Form with all the details filled in where requested; attaching your:
- Cover Letter (max. 3 pages) outlining how the position aligns with your Personal Values and Interests, and how your Skills and Experience meet the Essential Selection Criteria in the Position Description; and
- Resume (max. 3 pages) outlining any current and previous employment and training. Be sure to include your Education History and any Formal Qualifications, Major / Minor Study Fields, Honours and Publications, and Work Experience (including Paid Jobs, Internships, and Volunteer work).
DOWNLOAD: POSITION DESCRIPTION
Applications Close: Thursday 11 December 2026
We are grounded in the belief that diversity is our strength, our differentiator, and at the core of who we are and what we do. As part of our commitment to inclusion, we encourage applications from people living with HIV, Aboriginal and Torres Strait Islander people and LGBTQ people from culturally, linguistically and ethnically diverse, migrant and refugee backgrounds, and LGBTQ people of colour.
Peer Worker (Suicide Prevention)
Do you want to leap into a career that empowers you to use your lived and living experiences to support and promote the health and wellbeing of the LGBTQ+ community? If this sparks your interest- keep reading!
- We are excited for someone to join our peer work team and play a vital role in the delivery of our Statewide Suicide Prevention and Aftercare Service that supports LGBTQ+ community following a suicidal crisis, an attempt or those experiencing suicide risk.
- This metro-based peer work role has become a possibility through an expansion of our funding from NSW Ministry of Health in line with their Towards Zero Suicides Initiative.
What’s ACON’s Peer and Client Services you say?
The Peer and Client Services teams provide services to people living with (PLHIV), affected by or at risk of HIV, and to sexuality and gender diverse people in NSW that are aged 18 or over, who are wanting support with their use of substances, suicidality and mental health or who are or have experienced SDFV including:
- Up to 12 free 1-hour counselling sessions over a period of up to 6-months, with no mental health plans required; provided with a short-term solution focused framework where clients are encouraged to identify 1-3 goals.
- Care coordination of up to 6 months, depending on needs, to help people; access relevant healthcare and support services, increase their ability to manage their care and reduce social isolation.
- Peer Work for 3-6 months, depending on needs and/or risk, to create meaningful connections that promote wellbeing and recovery through shared understanding and learning.
Peer and Client Services support LGBTQ+ community members and/or PLHIV across the state of NSW either face to face from our three offices (Sydney, Lismore and Newcastle) or via virtual care.
Ok, so what’s the role?
The Peer Worker (Suicide Prevention) Sydney is essentially utilising your lived experience of suicide and mental health challenges to support LGBTQ+ community members experiencing suicidal distress or following a recent attempt. This role is a part of a multidisciplinary team consisting of lived experience and non-lived experience roles responding to the needs of LGBTQ+ community members, however peer support may be delivered as a standalone support service depending on the support preferences of individual community members.
You will:
- Provide strengths based, recovery orientated and trauma informed peer support, advocacy and mentoring to LGBTQ+ community members
- Support and empower clients to strength their self-management skills
- Work collaboratively with ACON staff, in particular Peer and Client Services staff to ensure adequate support is provided to clients in a timely manner
- Regularly attend and actively participate in required team meetings to ensure consistent quality service delivery
- Support the promotion of the service
Who are we looking for?
- Someone with significant lived experience of suicide, mental health distress and recovery who is eager to use this experience to support LGBTQ+ people and people living with HIV
- Someone who is compassionate and passionate about human rights and social justice
- Someone who understands the broad range of social factors that impact experiences of suicidality for LGBTQ+ people and people living with HIV
- Someone with solid written and verbal communication skills including empathy, conflict resolution, productive feedback, active listening and case notes
- Someone with a strong commitment and understanding of ACON’s communities, particularly people with HIV
- Someone with the ability to meaningfully connect with people from diverse backgrounds and possess the skills and commitment to provide a culturally open space
- Someone with a balance of initiative and collaboration, who can work independently and as a part of a cohesive and supportive team
What else can we tell you?
ACON provides a colourful, nurturing, and fun workplace. Our employees and volunteers are the foundation for our ongoing effectiveness and for our capacity to deliver innovative community engagement and health promotion programs and initiatives for our communities.
To support the successful candidate in their new role at ACON we offer:
- Flexible working arrangements.
- Generous learning and development opportunities.
- Potential for tailored mentoring opportunities.
- Supportive working environment with a knowledgeable and friendly team.
What’s the remuneration and working details?
Salary: $83, 461 per-annum (Gross Salary, PLUS Superannuation and Leave Loading).
Location: ACON’s Gadigal land/Sydney Office, with flexible working options a possibility (away from the office.
Hours: Full-Time (70 hours per fortnight) on a 1-year fixed term contract with the possibility of extension
We offer flexible working arrangements and a generous array of benefits and entitlements often above the National Employment Standards (NES) including:
- Salary Packaging up to $35,000 gross up value (i.e., currently up to $15,900 Expenses + $2,650 Meals, tax free).
- Generous pro-rata leave entitlements – including up to an extra week of paid leave for full time employees to be taken during our Christmas and New Year’s shutdown period.
- Employee Assistance Program (EAP) – access to a comprehensive counselling service free to employees.
How can I find out more details and apply?
If this sounds like you, we invite you to apply to join our team and help us make a meaningful impact on the lives of those we serve. By joining us, you will be part of a mission to create a healthier and more inclusive community.
We’d love someone who has experience already in this area but people at all levels of experience are absolutely welcome to apply. We highly encourage Aboriginal and Torres Strait Islander people, people from CALD backgrounds, people with disabilities, and people of all genders to apply.
For more information on the role, please contact Chloe Hawthorne, Team Leader Peer Work, via email at chawthorne@acon.org.au or (02) 4962 7700.
Your ONLINE APPLICATION must include:
Your completed ACON Employment Application Form with all the details filled in where requested; attaching your:
-
- Cover Letter (max. 4 pages) outlining how the position aligns with your Personal Values and Interests, and how your Skills and Experience meet the Essential Selection Criteria in the Position Description; and
- Resume (max. 4 pages) outlining any current and previous employment and training. Be sure to include your Education History and any Formal Qualifications, Major / Minor Study Fields, Honours and Publications, and Work Experience (including Paid Jobs, Internships, and Volunteer work).
Applications Close: Wednesday 17 of December 2025
DOWNLOAD: Position Description
Please note: ACON will be closed over the holiday period. As a result, applicants will not receive an update on the outcome of their application until 12 January 2026. We appreciate your patience and understanding.
We are grounded in the belief that diversity is our strength, our differentiator, and at the core of who we are and what we do. As part of our commitment to inclusion, we encourage applications from people living with HIV, Aboriginal and Torres Strait Islander people and LGBTQ people from culturally, linguistically and ethnically diverse, migrant and refugee backgrounds, and LGBTQ people of colour.
LGBTQ+ Conversion Practices Support
The Conversion Practices Ban Act 2024 came into effect on 4 April 2025 and prohibits LGBTQ+ conversion practices in NSW. It creates criminal offences for delivering or performing conversion practices, which will be overseen by NSW Police, and establishes a new civil complaints scheme administered by Anti-Discrimination NSW.
LGBTQ+ Conversion practices are harmful actions that try to change or suppress someone’s sexual orientation or gender identity. They are now against the law in NSW.
Everyone deserves to live as their true self—free from judgment, fear, or attempts to change who they are.
ACON can provide support to people who have been impacted by conversion practices. This service provides a safe, confidential and affirming space for people to talk about their experiences and begin the healing process. Our counsellors are specially trained to understand the trauma and harm caused by conversion practices, offering care that’s grounded in respect, understanding and hope.
To access the service please complete the Online Enquiry Form or contact your nearest ACON office
Multicultural Peer Navigation Officer
Do you understand the challenges of settling into a new country? Do you want to make a real difference in the lives of others and help end HIV transmissions? We’d love to hear from you!
- Draw on your interpersonal skills and lived experience of migrating to Australia to build trust and support others in feeling confident to navigate health services, especially sexual health services, around Australia.
- We pay above award rates in a flexible and inclusive work environment, offering fully remote work options for both full-time and part-time positions.
What’s the Peer Navigation Project, you say?
You’ll be working within ACON’s Population Health Division, supporting our new peer navigation project. This project is designed to help recently arrived gay and bi+ men settle into life in Australia, build local community connections, and access sexual health services with confidence and ease.
Ok, so what’s the role?
The Multicultural Peer Navigation Officer will draw on lived or community experience to build trust, provide information, and guide individuals through Australia’s HIV and sexual health system. The role focuses on culturally inclusive support by addressing barriers to access and connecting people with relevant services such as HIV testing, PrEP, treatment, and peer support. You will:
- Provide one-on-one conversations, in both English and another language, to newly arrived and overseas-born gay, bisexual and men who have sex with other men (GBMSM) in a culturally inclusive and non-judgemental way.
- Work with community members to build confidence in engaging with healthcare providers and promote system
- Collaborate with other team members to plan and implement outreach activities, particularly in settings where priority language communities gather.
Who are we looking for?
- Someone with lived experience of immigrating to Australia, a strong personal or cultural connection to overseas-born gay and bisexual men, and an understanding of the health and social issues they may face.
- Someone with strong interpersonal skills in both English and a community language (preferably Thai, Chinese (Mandarin or Cantonese), Vietnamese, Spanish or Portuguese), and confidence to engage with the community in multiple languages.
- Someone willing to learn about HIV/STI treatment and prevention, and to support others in accessing care.
What else can we tell you?
ACON provides a colourful, nurturing, and fun workplace. Our employees and volunteers are the foundation for our ongoing effectiveness and for our capacity to deliver innovative community engagement and health promotion programs and initiatives for our communities.
To support the successful candidate in their new role at ACON we offer:
- Flexible working arrangements.
- Generous learning and development opportunities.
- Potential for tailored mentoring opportunities.
- Supportive working environment with a knowledgeable and friendly team.
We provide a flexible and supportive working environment. You’ll be part of the HIV and Sexual Health Division. A highly focused team responsible for delivering information and support services on relevant health issues to GBMSM, people living with HIV, and other ACON communities.
What’s the remuneration and working details?
Salary: $72,547.00 to $75,625.00, pro-rata for part-time roles (Gross Annual Salary, PLUS Superannuation and Leave Loading) [$39.86 to $41.55 / hr + Super + LL].
Location: ACON’s Gadigal lands (Sydney) Office, with flexible and remote working options a possibility (away from the office).
Hours: Part-Time and Full-Time (up to 70 hours per fortnight) on a 1-year fixed term contract with the possibility of extension.
We offer flexible working arrangements and a generous array of benefits and entitlements often above the National Employment Standards (NES) including:
- Salary Packaging up to $35,000 gross up value (i.e., currently up to $15,900 Expenses + $2,650 Meals, tax free).
- Generous pro-rata leave entitlements – including up to an extra week of paid leave for full time employees to be taken during our Christmas and New Year’s shutdown period.
- Employee Assistance Program (EAP) – access to a comprehensive counselling service free to employees.
How can I find out more details and apply?
If this sounds like you, we invite you to apply to join our team and help us make a meaningful impact on the lives of those we serve. By joining us, you will be part of a mission to create a healthier and more inclusive community.
We’d love someone who has experience already in this area but people at all levels of experience are welcome to apply. We highly encourage Aboriginal and Torres Strait Islander people, people from CALD backgrounds, people with disabilities, and people of all genders to apply.
For more information on the role, please contact Joubert van der Merwe, Manager, Gay and Bi+ Men’s Sexual Health Programs, via email at JvanderMerwe@acon.org.au.
If this sounds like the position and organisation you’ve been looking for, find out how to apply at www.acon.org.au/jobs.
Your ONLINE APPLICATION must include:
- Your completed ACON Employment Application Form – with all the details filled in where requested;
- Your Cover Letter answering the following questions (max. 300-400 words per response):
- Please describe your lived experience of migrating to Australia as a gay or bisexual man, or your understanding of the migration experience for others in this community. In your response, you may wish to include how you established your life in Australia, as well as any successes or challenges you experienced along the way.
- Please describe your knowledge of the Australian healthcare system, particularly in relation to HIV and STIs. You may include your understanding of testing, treatment, prevention, and how people can access these services.
- Please describe your interpersonal skills. In your response, tell us how you communicate with others, how you build friendships or social networks, and how you support or influence people in your community; and
- Your Resume (max. 3 pages) outlining any current and previous employment and training. Be sure to include your Education History and any Formal Qualifications, Major / Minor Study Fields, Honours and Publications, and Work Experience (including Paid Jobs, Internships, and Volunteer work).
DOWNLOAD: POSITION DESCRIPTION
Applications Close: Sunday, 30 November 2025
We are grounded in the belief that diversity is our strength, our differentiator, and at the core of who we are and what we do. As part of our commitment to inclusion, we encourage applications from people living with HIV, Aboriginal and Torres Strait Islander people and LGBTQ people from culturally, linguistically and ethnically diverse, migrant and refugee backgrounds, and LGBTQ people of colour.
Disability Community Leadership Project
ACON’s Disability Community Leadership Project builds the capacity of disabled LGBTQ+ people who are representing, working with, or advocating for their communities. This innovative project recognises that leadership in LGBTQ+ disability communities brings unique rewards and challenges that require targeted peer support and connection.
Designed and delivered by people who are both LGBTQ+ and disabled, this project centres lived experience whilst providing professional development opportunities that are truly disability-affirming and LGBTQ+ culturally responsive.
What We Offer
The project provides three streams of support:
Professional Coaching
One-on-one disability-affirming coaching sessions that honour participants lived experiences and goals, providing personalised support for their leadership journey.
Peer Networking
A dedicated peer group where participants can share experiences, strategies, and support in an affirming environment, building lasting connections with other LGBTQ+ disability leaders.
Skills Development
Targeted training and workshops designed specifically for and by LGBTQ+ people with disability, addressing the unique challenges and opportunities within our communities.
This project is for LGBTQ+ people with disability living in NSW who are:
- Currently in formal or informal leadership roles
- Volunteering within LGBTQ+ and/or disability communities
- Advocating for change and community development
- Building their capacity to take on leadership roles and responsibilities
Applications are now closed due to high demand. For enquiries or further information, please email disability@acon.org.au
NDIS Guide for LGBTQ+ People
Is the NDIS Right for You?
Your NDIS Application
Your NDIS Application was Successful – What Next?
Your NDIS Application was Unsuccessful – What Next?
Self Care, Facing Stress and Anxiety
Family, Friends and Allies
Language Used
Useful Links
ACON would like to thank all the LGBTQ+ people with disability whose lived experiences have shaped this information.
A special thanks to those who shared their skills and experiences with us during the research and design phase, including our wonderful advisory group, and those who trusted us to share their experiences on film.
This toolkit was produced by ACON with support of People with Disability Australia, funded by the National Disability Insurance Agency through the ILC grants scheme.
Project Support Officer – First Nations Health Programs
Ever wondered how to use your skills to improve LGBTQ+SB Aboriginal and/or Torres Strait Islander people’s health outcomes?
- We are on the lookout for an enthusiastic and motivated person to help support the development, delivery and evaluation of health promotion programs and community initiatives for LGBTQ+ Sistergirl and Brotherboy Aboriginal and/or Torres Strait Islander Peoples.
- Working in collaboration with ACON’s Sexual, Domestic and Family Violence team to develop and facilitate workshops which are focused on technology facilitated abuse affecting LGBTQ+SB Aboriginal Torres Strait Islander peoples and communities.
What’s the First Nations Health Programs team you say?
The First Nations Health Programs team is a state funded team that develops, delivers, and evaluates a range of health promotion programs and initiatives for LGBTQ+SB Aboriginal and Torres Strait Islander Peoples, with a particular focus on sexual health and HIV prevention.
You will be working in collaboration with ACON’s Sexual, Domestic and Family Violence team to assist in the creation and facilitation of workshops on technology facilitated abuse, including for LGBTQ+SB Aboriginal and Torres Strait Islander Peoples.
Tell me more!
- This is a great opportunity to join the First Nations Health Programs team at ACON and support the life-saving work being done.
- You will be working as part of a supportive and committed team within ACON’s HIV and Sexual Health The HIV and Sexual Health Division aims to prevent the transmission of HIV, improve the quality of life for those living with HIV, and improve the sexual health outcomes of LGBTQ+SB people and priority population groups within the LGBTQ+SB communities.
Ok, so what’s the role?
This is a great opportunity if you are starting your career and are passionate about community engagement and improving health outcomes for LGBTQ+SB Aboriginal and Torres Strait Islander Peoples and communities.
You will:
- Assist in the development of the content of technology facilitated abuse workshops and resources tailored for Aboriginal and/or Torres Strait Islander LGBTQ+SB peoples and communities.
- Assist in the facilitation of these workshops and also the general technology facilitated abuse workshops, both in person and online.
- Support the project work being done in the First Nations Health Program team.
Who are we looking for?:
- Someone who is passionate about supporting the health and wellbeing of LGBTQ+SB Aboriginal and Torres Strait Islander Peoples and communities.
- Please note that this is an identified position for an Aboriginal and/or Torres Strait Islander person.
What else can we tell you?
ACON provides a colourful, nurturing, and fun workplace. Our employees and volunteers are the foundation for our ongoing effectiveness and for our capacity to deliver innovative community engagement and health promotion programs and initiatives for our communities.
To support the successful candidate in their new role at ACON we offer:
- Flexible working arrangements.
- Generous learning and development opportunities.
- Potential for tailored mentoring opportunities.
- Supportive working environment with a knowledgeable and friendly team.
What’s the remuneration and working details?:
Salary: $68,846 FTE Gross per-annum, PLUS Superannuation and Leave Loading ($41,307.60 for 3 days / week).
Location: ACON’s Gadigal lands/Sydney Office, with flexible working options (away from the office).
Hours: Part-Time, 3 days / week (42 hrs / fortnight) on a 2-year fixed term contract with the possibility of extension.
We offer flexible working arrangements and a generous array of entitlements often above the National Employment Standards (NES) including:
- Salary Packaging up to $35,000 gross up value (i.e., currently up to $15,900 Expenses + $2,650 Meals, tax free).
- Generous pro-rata leave entitlements – including up to an extra week of paid leave for full time employees to be taken during our Christmas and New Year’s shutdown period.
- Employee Assistance Program (EAP) – access to a comprehensive counselling service free to employees.
How can I find out more details and apply?:
If this sounds like you, we invite you to apply to join our team and help us make a meaningful impact on the lives of those we serve. By joining us, you will be part of a mission to create a healthier and more inclusive community.
This is an identified position for an Aboriginal and/or Torres Strait Islander person. We highly encourage Aboriginal and Torres Strait Islander people who are also from CALD backgrounds, with disabilities, and of all genders to apply We’d love someone who has experience already in this area but people at all levels of experience are absolutely welcome to apply.
For more information on the role, please contact Jade Parker, Acting Manager – Sexual, Domestic and Family Violence, via email at jparker.
All applications must include:
- Your completed ACON Employment Application Form – with all the details filled in where requested;
- Your Resume (max. 3 pages); and
- Your Cover Letter with responses to these 3 questions (300-400 words):
DOWNLOAD: POSITION DESCRIPTION
Applications close: Sunday 7 December 2025
We are grounded in the belief that diversity is our strength, our differentiator, and at the core of who we are and what we do. As part of our commitment to inclusion, we encourage applications from people living with HIV, Aboriginal and Torres Strait Islander people and LGBTQ people from culturally, linguistically and ethnically diverse, migrant and refugee backgrounds, and LGBTQ people of colour.
Care Coordinator/Counsellor – Sexual, Domestic & Family Violence Services (Hunter/Sydney)
Do you believe in building safer, healthier futures for LGBTQ+ communities impacted by sexual, domestic and family violence? At ACON, you’ll be part of a bold, community-driven organisation at the forefront of health and wellbeing for LGBTQ+ people.
- We’re looking for a passionate and skilled practitioner to join our Sexual, Domestic and Family Violence (SDFV) Care Coordination/Counselling team and provide critical support to LGBTQ+ people experiencing, escaping and recovering from violence and abuse.
- This isn’t just another care coordination and counselling role, it’s a chance to help shape how sexual, domestic and family violence services truly meet the needs of LGBTQ+ people.
- Part-time (42 hours per fortnight) role based in our Awabakal/Hunter office.
What’s the Sexual, Domestic & Family Violence (SDFV) Service?
The SDFV team focuses on trauma-informed, culturally safe, client-led, short-term interventions for LGBTQ+ people experiencing, escaping or recovering from sexual, domestic and/or family violence.
We support LGBTQ+ people through counselling, case coordination, safety planning, advocacy, and referrals. We work to reduce barriers, challenge stigma, and strengthen pathways so that LGBTQ+ people experiencing violence can access the right support, at the right time.
Ok, so what’s the role?
As the Care Coordinator/Counsellor – SDFV Services, you will:
- Provide trauma-informed counselling and care coordination to LGBTQ+ people experiencing and recovering from violence.
- Support clients through safety planning, case management, and system navigation.
- Build collaborative relationships with external services and advocate for inclusive responses for LGBTQ+ communities.
- Contribute to service development and sector capacity building by feeding back community needs, trends, and best practice approaches.
Who are we looking for?
- Someone experienced and qualified in Psychology, Counselling, Social Work, or a related field, and current registration with an appropriate professional body (e.g. AASW, AHPRA) where required.
- A person knowledgeable about sexual, domestic, and family violence, with an understanding of the drivers, impacts, and complexities of SDFV, and particularly how they affect LGBTQ+ people and communities.
- A compassionate, trauma-informed and strengths-based person, who is committed to working alongside people with lived experience of violence.
- Someone with strong care coordination and counselling skills, and the ability to balance empathy with professional boundaries.
- An individual who values inclusion and understands the unique barriers faced by LGBTQ+ communities, First Nations peoples, people from culturally diverse backgrounds, and people living with disability.
- An active collaborator who can also take initiative and work independently.
What else can we tell you?
ACON provides a colourful, nurturing, and fun workplace. Our employees and volunteers are the foundation for our ongoing effectiveness and for our capacity to deliver innovative community engagement and health promotion programs and initiatives for our communities.
To support the successful candidate in their new role at ACON we offer:
- Flexible working arrangements.
- Generous learning and development opportunities.
- Potential for tailored mentoring opportunities.
- Supportive working environment with a knowledgeable and friendly team.
We provide a flexible and supportive working environment. You’ll be part of the Sexual, Domestic and Family Violence team in the Peer and Client Services Division, a highly varied team providing multi-disciplinary care, including counselling, peer support, and home-based care.
What’s the remuneration and working details?
Salary: $93,053.00 to $95,055.00 per-annum FTE (Gross Salary, PLUS Superannuation and Leave Loading) [$51.128 – $52.228/hr + Super + LL].
Location: Awabakal/Hunter or Gadigal land/Sydney office, with flexible working options a possibility (away from the office).
Hours: Part-time (42 hours per fortnight).
We offer flexible working arrangements and a generous array of benefits and entitlements often above the National Employment Standards (NES) including:
- Salary Packaging up to $35,000 gross up value (i.e., currently up to $15,900 Expenses + $2,650 Meals, tax free).
- Generous pro-rata leave entitlements – including up to an extra week of paid leave for full time employees to be taken during our Christmas and New Year’s shutdown period.
- Employee Assistance Program (EAP) – access to a comprehensive counselling service free to employees.
How can I find out more details and apply?
If this sounds like you, we invite you to apply to join our team and help us make a meaningful impact on the lives of those we serve. By joining us, you will be part of a mission to create a healthier and more inclusive community.
We’d love someone who has experience already in this area but people at all levels of experience are absolutely welcome to apply. We highly encourage Aboriginal and Torres Strait Islander people, people from CALD backgrounds, people with disabilities, and people of all genders to apply.
For more information on the role, please contact Maddy Liiv, Team Leader, Sexual, Domestic and Family Violence Services via email at mliiv@acon.org.au.
Your ONLINE APPLICATION must include:
- Your completed ACON Employment Application Form with all the details filled in where requested; attaching your:
- Cover Letter (max. 3 pages) outlining how the position aligns with your Personal Values and Interests, and how your Skills and Experience meet the Essential Selection Criteria in the Position Description; and
- Resume (max. 2 pages) outlining any current and previous employment and training. Be sure to include your Education History and any Formal Qualifications, Major/Minor Study Fields, Honours and Publications, and Work Experience (including Paid Jobs, Internships, and Volunteer work).
DOWNLOAD: POSITION DESCRIPTION
Applications Close: Sunday, 23 November 2025
We are grounded in the belief that diversity is our strength, our differentiator, and at the core of who we are and what we do. As part of our commitment to inclusion, we encourage applications from people living with HIV, Aboriginal and Torres Strait Islander people and LGBTQ people from culturally, linguistically and ethnically diverse, migrant and refugee backgrounds, and LGBTQ people of colour.
Team Leader, Client Services (Hunter)
What’s ACON’s Peer and Client Services?
- The Peer and Client Services division works alongside LGBTQ+ people to support their health and wellbeing through one-on-one or group interventions. Our community-led service offerings bring together a deep understanding of LGBTQ+ communities and meaningful, tailored support. Whether through peer work, counselling, care coordination or group work we create safe, affirming spaces where people feel seen, heard, and supported.
- We are looking for someone to join our Hunter team and play a vital role in supporting our care coordinators/counsellors.
Ok, so what’s the role?
ACON provides services to people living with (PLHIV), affected by or at risk of HIV, and to sexually and/or gender diverse people in NSW that are aged 18 or over. This position is responsible for:
- The line supervision and support of ACON’s funded counselling services, and care coordination team to ensure the highest quality counselling support to PLHIV, and to sexuality and gender diverse people.
- Lead and support team functions related to service quality and performance, including monitoring and reporting on KPIs, contributing to continuous quality improvement initiatives, facilitating team meetings, supporting staff through the Learning & Development framework, and coordinating Professional Development Processes (PDPs) to ensure alignment with clinical standards and organisational goals.
- Managing a small counselling/care coordination caseload using a short-term, solution-focused counselling approach to clients presenting with a range of mental health needs relating to HIV, gender and sexuality, mental health and substance support as well as ageing and domestic and family violence.
Who are we looking for?
This positions main responsibilities are:
- Plan, schedule, deliver and evaluate ACON’s counselling and care coordination services to achieve established goals and objectives in line with ACON’s Business and Strategic Plans.
- Ensure these services are delivered within ACON’s protocols and policies.
- Provide regular line supervision and de-briefing support (as required) to your team of care coordinator/counsellors.
- Work alongside the Peer Work Team Leaders to case conference high risk or immediate need clients.
- Contribute to regular Peer and Client Service Team Leader meetings to best identify ways of meeting community needs and supporting the sustainability and wellbeing of the overall Hunter Peer and Client Services team.
- Liaise with all teams within Peer and Client Services to ensure referrals and intakes are completed ensuring smooth and efficient allocation of clients to the most appropriate service stream.
- Support care coordinator/counsellors to utilise a range of best practice strategies within ACON’s model of care, including effective care and support strategies for clients living with or impacted by HIV.
- Consult on Counselling and Care Coordination Services policies and procedures as needed.
- Ensure you team collects and records high quality client information in the electronic client record database.
- Actively lead team meetings and participate in broader unit meetings, general staff meetings, quality improvement and professional development strategies.
- Continually enhance networks with primary health care, agencies and external service providers to ensure that all clients are provided with a comprehensive range of options and referrals.
- Provide short-term solutions focused counselling and care coordination to a caseload of between 6-10 clients of PLHIV, and people of diverse sexuality and gender. This includes providing referrals to appropriate external health and community services including specialist counselling, legal and social support.
- Maintain a professional standard of behaviour and the confidentiality of all information pertaining to clients and their families.
- Perform other duties to assist with the work of the unit as requested by the Manager (or designate).
What else can we tell you?
ACON provides a colourful, nurturing, and fun workplace. Our employees and volunteers are the foundation for our ongoing effectiveness and for our capacity to deliver innovative community engagement and health promotion programs and initiatives for our communities.
To support the successful candidate in their new role at ACON we offer:
- Flexible working arrangements.
- Generous learning and development opportunities.
- Potential for tailored mentoring opportunities.
- Supportive working environment with a knowledgeable and friendly team.
What’s the remuneration and working details?
Salary: $112,257 per-annum FTE (Gross Salary, PLUS Superannuation and Leave Loading)
Location: ACON’s Awabakal / Hunter Office in Newcastle with some flexible working options a possibility (away from the office).
Hours: Full time, 70 hours per fortnight on a 12 Month fixed term contract with the possibility of extension.
We offer flexible working arrangements and a generous array of entitlements often above the National Employment Standards (NES) including:
- Salary Packaging up to $35,000 gross up value (i.e., currently up to $15,900 Expenses + $2,650 Meals, tax free).
- Generous pro-rata leave entitlements – including up to an extra week of paid leave for full time employees to be taken during our Christmas and New Year’s shutdown period.
- Employee Assistance Program (EAP) – access to a comprehensive counselling service free to employees.
How can I find out more details and apply?
If this sounds like you, we invite you to apply to join our team and help us make a meaningful impact on the lives of those we serve. By joining us, you will be part of a mission to create a healthier and more inclusive community.
We’d love someone who has experience already in this area but people at all levels of experience are absolutely welcome to apply. We highly encourage Aboriginal and Torres Strait Islander people, people from CALD backgrounds, people with disabilities, and people of all genders to apply.
For more information on the role, please contact Louise Dunne, Regional Operations Manager, via email at ldunne@acon.org.au or (02) 49627700.
Your ONLINE APPLICATION must include:
- Your completed ACON Employment Application Form with all the details filled in where requested; attaching your:
- Cover Letter outlining how the position aligns with your Personal Values and Interests, and how your Skills and Experience meet the Essential Selection Criteria in the Position Description; and
- Resume outlining any current and previous employment and training. Be sure to include your Education History and any Formal Qualifications, Major / Minor Study Fields, Honours and Publications, and Work Experience (including Paid Jobs, Internships, and Volunteer work).
DOWNLOAD: POSITION DESCRIPTION
Applications Close: Sunday 9 Nov 2025
We are grounded in the belief that diversity is our strength, our differentiator, and at the core of who we are and what we do. As part of our commitment to inclusion, we encourage applications from people living with HIV, Aboriginal and Torres Strait Islander people and LGBTQ people from culturally, linguistically and ethnically diverse, migrant and refugee backgrounds, and LGBTQ people of colour.
Manager, Policy Advocacy and Research
Keen to use your policy, advocacy, program design/delivery, and funding skills for good? Want to leap into a career that supports the health and wellbeing of the LGBTQ+ community?
- We are on the lookout for someone to join the Policy Strategy and Research team in a key leadership role.
- Contribute to ACON’s policy and advocacy efforts across the NSW HIV sector.
- Enhance the profile of LGBTQ health.
Ok, so what’s the role?
The Manager, Policy Advocacy and Research utilises a strong understanding of HIV and LGBTQ health and the strategic environment in which ACON operates to identify and advocate for public policy reform and assist the organisation to adjust its organisational strategy.
The position is responsible for developing and managing ACON’s engagement with, and participation in, policy, research and grants development processes. The Manager facilitates an integrated approach to policy and research that builds ACON’s evidence base to understand our communities’ needs better, design effective programs and advocate for policy change to improve health outcomes. The role is responsible for developing and maintaining key strategic relationships with key government stakeholders and key decision-makers.
This position works closely with the Manager, Strategy and Impact to ensure that ACON’s operations and external relationships are aligned. The position contributes to organisation-wide planning processes, determining strategic priorities for the Board and senior leaders and works to build organisational capability to design and deliver responses that make a positive impact for our communities.
The Manager, Policy Advocacy and Research leads a small team in developing and implementing high-impact policy, research, advocacy and grants development initiatives to achieve the goals and objectives of ACON’s Impact Strategy, funding agreements and annual business plans, including the following:
- Lead and develop ACON’s policy and advocacy strategies to respond to our communities’ health and wellbeing needs and government and system reform.
- Leads ACON’s engagement with government, agencies and key stakeholders to achieve ACON’s impact strategies.
- Strengthen and maintain ACON’s strategic relationships with key government, research, legal and community stakeholders to achieve ACON’s impact strategies.
- Coordinate ACON’s research engagement programs to strengthen key partnerships, build the evidence base to achieve our strategic impacts, and manage our research ethics review processes, including promoting and disseminating key research.
- Contribute to ACON’s strategic and business planning, including the development and monitoring of annual plans aligned with ACON’s impact strategies.
- Manage the development of key outcome indicators, impact measures and key performance metrics to monitor progress of achieving ACON’s impact strategies.
- Provide high-level advice to the Board, Executive and Senior Leadership Team on emerging strategic issues and business opportunities to achieve ACON’s impact strategies.
Who are we looking for?
- Someone with a demonstrated understanding of policy, advocacy, program design and delivery, and funding processes.
- A person with the ability to lead organisational change and capability development projects, preferably focused on performance, innovation, and continuous improvement.
- Someone with a proven ability to create and sustain effective relationships and partnerships with internal and external stakeholders.
- An exceptional communicator with exceptional interpersonal skills, including advanced written and verbal communication, high-level presentation skills, and the ability to represent organisational and community interests.
- A person with the demonstrated ability to manage a team working across multiple projects and deliverables with competing deadlines; who can work both independently and collaboratively, with strong organisational skills and the capacity to manage competing priorities and meet deadlines in a dynamic environment.
- Someone with an understanding of and commitment to ACON’s 2025-2030 Impact Strategy and other key strategic and business plans; and to ACON’s communities, including all LGBTQ people and people living with HIV.
What else can we tell you?
ACON provides a colourful, nurturing, and fun workplace. Our employees and volunteers are the foundation for our ongoing effectiveness and for our capacity to deliver innovative community engagement and health promotion programs and initiatives for our communities.
To support the successful candidate in their new role at ACON we offer:
- Flexible working arrangements.
- Generous learning and development opportunities.
- Potential for tailored mentoring opportunities.
- Supportive working environment with a knowledgeable and friendly team.
What’s the remuneration and working details?
Salary: $120,000 per-annum (Gross Salary, PLUS Superannuation and Leave Loading).
Location: ACON’s Gadigal land / Sydney Office, with flexible working options a possibility (away from the office).
Hours: Full-Time (76 hours per fortnight) on a minimum 6-month fixed-term contract (with the possibility of extension).
We offer flexible working arrangements and a generous array of benefits and entitlements often above the National Employment Standards (NES) including:
- Salary Packaging up to $35,000 gross up value (i.e., currently up to $15,900 Expenses + $2,650 Meals, tax free).
- Generous pro-rata leave entitlements – including up to an extra week of paid leave for full time employees to be taken during our Christmas and New Year’s shutdown period.
- Employee Assistance Program (EAP) – access to a comprehensive counselling service free to employees.
How can I find out more details and apply?
If this sounds like you, we invite you to apply to join our team and help us make a meaningful impact on the lives of those we serve. By joining us, you will be part of a mission to create a healthier and more inclusive community.
We’d love someone who has experience already in this area but people at all levels of experience are absolutely welcome to apply. We highly encourage Aboriginal and Torres Strait Islander people, people from CALD backgrounds, people with disabilities, and people of all genders to apply.
For more information on the role, please contact Brent Mackie, Director, Policy Strategy and Research, via email at BMackie@acon.org.au or (02) 9206 2000.
Your ONLINE APPLICATION must include:
- Your completed ACON Employment Application Form with all the details filled in where requested; attaching your:
- Cover Letter (max. 4 pages) outlining how the position aligns with your Personal Values and Interests, and how your Skills and Experience meet the Essential Selection Criteria in the Position Description; and
- Resume (max. 4 pages) outlining any current and previous employment and training. Be sure to include your Education History and any Formal Qualifications, Major / Minor Study Fields, Honours and Publications, and Work Experience (including Paid Jobs, Internships, and Volunteer work).
Applications Close: Sunday 12 October 2025
We are grounded in the belief that diversity is our strength, our differentiator, and at the core of who we are and what we do. As part of our commitment to inclusion, we encourage applications from people living with HIV, Aboriginal and Torres Strait Islander people and LGBTQ people from culturally, linguistically and ethnically diverse, migrant and refugee backgrounds, and LGBTQ people of colour.

















